Hi Experts,
We are using SMP 3.0 sp09.
After the upgrade the when ever the production user are downloading the equipment complex table they are getting SMP Server error "Unexpected Disconnection from Server error (11)" in the client. The time out is happening exactly twenty minutes.
When we see the server logs this is the exception error we are getting.
#INFO#System.out###Incoming-1,sapmppdb1-1521-MPP-gomobile:com.sap.mobile.platform.server.agentry.userlogin,sapmppap01-1294########logException::Exception: com.sap.conn.jco.JCoRuntimeException: (132) JCO_ERROR_CONCURRENT_CALL: The context with the session id [session-53]
#INFO#System.out###Incoming-1,sapmppdb1-1521-MPP-gomobile:com.sap.mobile.platform.server.agentry.userlogin,sapmppap01-1294########logException::COM.SAP.CONN.JCO.JCORUNTIMEEXCEPTION: (132) JCO_ERROR_CONCURRENT_CALL: THE CONTEXT WITH THE SESSION ID [SESSION-53] SCOPE TYPE
#INFO#System.out###Incoming-1,sapmppdb1-1521-MPP-gomobile:com.sap.mobile.platform.server.agentry.userlogin,sapmppap01-1294######## AT COM.SAP.CONN.JCO.RT.CONTEXT.CHECKBUSY(CONTEXT.JAVA:635) |
#INFO#System.out###Incoming-1,sapmppdb1-1521-MPP-gomobile:com.sap.mobile.platform.server.agentry.userlogin,sapmppap01-1294######## AT COM.SAP.CONN.JCO.RT.CONTEXT.GETCONNECTION(CONTEXT.JAVA:153) |
#INFO#System.out###Incoming-1,sapmppdb1-1521-MPP-gomobile:com.sap.mobile.platform.server.agentry.userlogin,sapmppap01-1294######## AT COM.SAP.CONN.JCO.RT.RFCDESTINATION.EXECUTE(RFCDESTINATION.JAVA:1464) |
#INFO#System.out###Incoming-1,sapmppdb1-1521-MPP-gomobile:com.sap.mobile.platform.server.agentry.userlogin,sapmppap01-1294######## AT COM.SAP.CONN.JCO.RT.RFCDESTINATION.EXECUTE(RFCDESTINATION.JAVA:1435) |
#INFO#System.out###Incoming-1,sapmppdb1-1521-MPP-gomobile:com.sap.mobile.platform.server.agentry.userlogin,sapmppap01-1294######## AT COM.SAP.CONN.JCO.RT.ABAPFUNCTION.EXECUTE(ABAPFUNCTION.JAVA:300) |
#INFO#System.out###Incoming-1,sapmppdb1-1521-MPP-gomobile:com.sap.mobile.platform.server.agentry.userlogin,sapmppap01-1294######## AT COM.SYCLO.SAP.JCO.JCO3CONNECTION.EXECUTE(JCO3CONNECTION.JAVA:158) |
#INFO#System.out###Incoming-1,sapmppdb1-1521-MPP-gomobile:com.sap.mobile.platform.server.agentry.userlogin,sapmppap01-1294######## AT COM.SYCLO.SAP.BAPI.BAPI.EXECUTE(BAPI.JAVA:361) |
#INFO#System.out###Incoming-1,sapmppdb1-1521-MPP-gomobile:com.sap.mobile.platform.server.agentry.userlogin,sapmppap01-1294######## AT COM.SYCLO.SAP.BAPI.BAPI.RUN(BAPI.JAVA:252) |
#INFO#System.out###Incoming-1,sapmppdb1-1521-MPP-gomobile:com.sap.mobile.platform.server.agentry.userlogin,sapmppap01-1294######## AT COM.SYCLO.SAP.SESSIONMANAGER.DELETEREMOTEUSER(SESSIONMANAGER.JAVA:172) |
#INFO#System.out###Incoming-1,sapmppdb1-1521-MPP-gomobile:com.sap.mobile.platform.server.agentry.userlogin,sapmppap01-1294######## AT COM.SYCLO.SAP.SESSIONMANAGER.CLOSESESSION(SESSIONMANAGER.JAVA:139) |
#INFO#System.out###Incoming-1,sapmppdb1-1521-MPP-gomobile:com.sap.mobile.platform.server.agentry.userlogin,sapmppap01-1294######## AT COM.SYCLO.SAP.USER.CLOSESESSION(USER.JAVA:894) |
#INFO#System.out###Incoming-1,sapmppdb1-1521-MPP-gomobile:com.sap.mobile.platform.server.agentry.userlogin,sapmppap01-1294######## AT COM.SYCLO.SAP.USER.LOGGEDOUT(USER.JAVA:1156) |
#INFO#System.out###Incoming-1,sapmppdb1-1521-MPP-gomobile:com.sap.mobile.platform.server.agentry.userlogin,sapmppap01-1294######## AT COM.SAP.MOBILE.PLATFORM.SERVER.AGENTRY.IMPL.SERVERJAVA.NATIVEPROCESSCLUSTERMESSAGERECEIVERUSERLOGIN(NATIVE METHOD) |
#INFO#System.out###Incoming-1,sapmppdb1-1521-MPP-gomobile:com.sap.mobile.platform.server.agentry.userlogin,sapmppap01-1294######## AT COM.SAP.MOBILE.PLATFORM.SERVER.AGENTRY.IMPL.SERVERJAVA.PROCESSCLUSTERMESSAGERECEIVERUSERLOGIN(SERVERJAVA.JAVA:160) |
#INFO#System.out###Incoming-1,sapmppdb1-1521-MPP-gomobile:com.sap.mobile.platform.server.agentry.userlogin,sapmppap01-1294######## AT COM.SAP.MOBILE.PLATFORM.SERVER.AGENTRY.CLUSTER.CLUSTERMESSAGERECEIVERUSERLOGIN.PROCESSMESSAGE(CLUSTERMESSAGERECEIVERUSERLOGIN.JAVA:49) |
#INFO#System.out###Incoming-1,sapmppdb1-1521-MPP-gomobile:com.sap.mobile.platform.server.agentry.userlogin,sapmppap01-1294######## AT COM.SAP.MOBILE.PLATFORM.SERVER.CLUSTER.SERVICE.IMPL.CLUSTERCOMMUNICATIONSJGROUPIMPL.RECEIVE(CLUSTERCOMMUNICATIONSJGROUPIMPL.JAVA:96) |
#INFO#System.out###Incoming-1,sapmppdb1-1521-MPP-gomobile:com.sap.mobile.platform.server.agentry.userlogin,sapmppap01-1294######## AT ORG.JGROUPS.JCHANNEL.UP(JCHANNEL.JAVA:738) |
#INFO#System.out###Incoming-1,sapmppdb1-1521-MPP-gomobile:com.sap.mobile.platform.server.agentry.userlogin,sapmppap01-1294######## AT ORG.JGROUPS.STACK.PROTOCOLSTACK.UP(PROTOCOLSTACK.JAVA:1019) |
#INFO#System.out###Incoming-1,sapmppdb1-1521-MPP-gomobile:com.sap.mobile.platform.server.agentry.userlogin,sapmppap01-1294######## AT ORG.JGROUPS.STACK.PROTOCOL.UP(PROTOCOL.JAVA:409) |
#INFO#System.out###Incoming-1,sapmppdb1-1521-MPP-gomobile:com.sap.mobile.platform.server.agentry.userlogin,sapmppap01-1294######## AT ORG.JGROUPS.PROTOCOLS.FRAG2.UP(FRAG2.JAVA:182) |
#INFO#System.out###Incoming-1,sapmppdb1-1521-MPP-gomobile:com.sap.mobile.platform.server.agentry.userlogin,sapmppap01-1294######## AT ORG.JGROUPS.PROTOCOLS.FLOWCONTROL.UP(FLOWCONTROL.JAVA:434) |
#INFO#System.out###Incoming-1,sapmppdb1-1521-MPP-gomobile:com.sap.mobile.platform.server.agentry.userlogin,sapmppap01-1294######## AT ORG.JGROUPS.STACK.PROTOCOL.UP(PROTOCOL.JAVA:409) |
#INFO#System.out###Incoming-1,sapmppdb1-1521-MPP-gomobile:com.sap.mobile.platform.server.agentry.userlogin,sapmppap01-1294######## AT ORG.JGROUPS.PROTOCOLS.ENCRYPT.UP(ENCRYPT.JAVA:516) |
#INFO#System.out###Incoming-1,sapmppdb1-1521-MPP-gomobile:com.sap.mobile.platform.server.agentry.userlogin,sapmppap01-1294######## AT ORG.JGROUPS.PROTOCOLS.PBCAST.STABLE.UP(STABLE.JAVA:294) |
#INFO#System.out###Incoming-1,sapmppdb1-1521-MPP-gomobile:com.sap.mobile.platform.server.agentry.userlogin,sapmppap01-1294######## AT ORG.JGROUPS.PROTOCOLS.UNICAST3.UP(UNICAST3.JAVA:423) |
#INFO#System.out###Incoming-1,sapmppdb1-1521-MPP-gomobile:com.sap.mobile.platform.server.agentry.userlogin,sapmppap01-1294######## AT ORG.JGROUPS.PROTOCOLS.PBCAST.NAKACK2.REMOVEANDPASSUP(NAKACK2.JAVA:876) |
#INFO#System.out###Incoming-1,sapmppdb1-1521-MPP-gomobile:com.sap.mobile.platform.server.agentry.userlogin,sapmppap01-1294######## AT ORG.JGROUPS.PROTOCOLS.PBCAST.NAKACK2.HANDLEMESSAGES(NAKACK2.JAVA:831) |
#INFO#System.out###Incoming-1,sapmppdb1-1521-MPP-gomobile:com.sap.mobile.platform.server.agentry.userlogin,sapmppap01-1294######## AT ORG.JGROUPS.PROTOCOLS.PBCAST.NAKACK2.UP(NAKACK2.JAVA:655) |
#INFO#System.out###Incoming-1,sapmppdb1-1521-MPP-gomobile:com.sap.mobile.platform.server.agentry.userlogin,sapmppap01-1294######## AT ORG.JGROUPS.PROTOCOLS.BARRIER.UP(BARRIER.JAVA:132) |
#INFO#System.out###Incoming-1,sapmppdb1-1521-MPP-gomobile:com.sap.mobile.platform.server.agentry.userlogin,sapmppap01-1294######## AT ORG.JGROUPS.STACK.PROTOCOL.UP(PROTOCOL.JAVA:409) |
#INFO#System.out###Incoming-1,sapmppdb1-1521-MPP-gomobile:com.sap.mobile.platform.server.agentry.userlogin,sapmppap01-1294######## AT ORG.JGROUPS.PROTOCOLS.FD.UP(FD.JAVA:274) |
#INFO#System.out###Incoming-1,sapmppdb1-1521-MPP-gomobile:com.sap.mobile.platform.server.agentry.userlogin,sapmppap01-1294######## AT ORG.JGROUPS.STACK.PROTOCOL.UP(PROTOCOL.JAVA:409) |
#INFO#System.out###Incoming-1,sapmppdb1-1521-MPP-gomobile:com.sap.mobile.platform.server.agentry.userlogin,sapmppap01-1294######## AT ORG.JGROUPS.PROTOCOLS.MERGE2.UP(MERGE2.JAVA:226) |
#INFO#System.out###Incoming-1,sapmppdb1-1521-MPP-gomobile:com.sap.mobile.platform.server.agentry.userlogin,sapmppap01-1294######## AT ORG.JGROUPS.STACK.PROTOCOL.UP(PROTOCOL.JAVA:409) |
#INFO#System.out###Incoming-1,sapmppdb1-1521-MPP-gomobile:com.sap.mobile.platform.server.agentry.userlogin,sapmppap01-1294######## AT ORG.JGROUPS.PROTOCOLS.TP.PASSBATCHUP(TP.JAVA:1422) |
#INFO#System.out###Incoming-1,sapmppdb1-1521-MPP-gomobile:com.sap.mobile.platform.server.agentry.userlogin,sapmppap01-1294######## AT ORG.JGROUPS.PROTOCOLS.TP$BATCHHANDLER.RUN(TP.JAVA:1574) |
#INFO#System.out###Incoming-1,sapmppdb1-1521-MPP-gomobile:com.sap.mobile.platform.server.agentry.userlogin,sapmppap01-1294######## AT JAVA.UTIL.CONCURRENT.THREADPOOLEXECUTOR.RUNWORKER(THREADPOOLEXECUTOR.JAVA:1142) |
#INFO#System.out###Incoming-1,sapmppdb1-1521-MPP-gomobile:com.sap.mobile.platform.server.agentry.userlogin,sapmppap01-1294######## AT JAVA.UTIL.CONCURRENT.THREADPOOLEXECUTOR$WORKER.RUN(THREADPOOLEXECUTOR.JAVA:617) |
#INFO#System.out###Incoming-1,sapmppdb1-1521-MPP-gomobile:com.sap.mobile.platform.server.agentry.userlogin,sapmppap01-1294######## AT JAVA.LANG.THREAD.RUN(THREAD.JAVA:812) |
Message logs.
S, 622, 20, 28, 12/21/2015 10:46:30, 67,12814909, 1677, jkw0, ANGEL: 5FA5FF4C-B16F-4F8B-82FB-BC2B7D4CACF3
R, 622, 20, 28, 12/21/2015 10:46:30, 0,12814909, 1679, jkw0, ANGEL: 5FA5FF4C-B16F-4F8B-82FB-BC2B7D4CACF3
O, 5, 1, 26, 12/21/2015 11:06:30, , 0, 0, jkw0, >unknown<
T, 5, 1, 26, 12/21/2015 11:06:30, , 0, 0, jkw0, >unknown<
F, 5, 1, 26, 12/21/2015 11:06:30, , 0, 0, jkw0, >unknown<
C, 622, 20, 28, 12/21/2015 11:12:12, ,12890156, 1679, jkw0, >unknown<
Any help from the experts is very much appreciated.