The Cockpit failed to start while installing Sybase ASE 16 developer edition in ubantu
Failed to start Cockpit
-----------------------
The Cockpit failed to start. Please check the error log in
/opt/sybase/COCKPIT-4/log for detail and consult SAP Customer Support at
i checked the log and could find the following error in the cockpit logs
| VM Process ID | 19687@SanjeevUbantu |
| VM Arguments: | -Xms128m, -XX:MaxPermSize=128m, -XX:+HeapDumpOnOutOfMemoryError, -XX:HeapDumpPath=/opt/sybase/COCKPIT-4/log, -Dcom.sybase.home=/opt/sybase, -Dcom.sybase.ua.toplevel=/opt/sybase/COCKPIT-4, -Dcom.sybase.ua.home=/opt/sybase/COCKPIT-4, -Dcom.sybase.platform=linux, -Djava.library.path=/opt/sybase/COCKPIT-4/rtlib:/opt/sybase/COCKPIT-4/bin/sa16/linux64/lib64, -Djava.security.policy=/opt/sybase/COCKPIT-4/conf/java.policy, -Djava.util.logging.manager=com.sybase.ua.util.logging.bridge.JavaToLog4jLogManager, -Dcom.sybase.security.BootstrapConfigurationURL=file:////opt/sybase/COCKPIT-4/conf/csibootstrap.properties |
Failed to start agent: Failed to start AlertService. Failed to start MessageSender. com.sybase.alert.message.api.ConnectionException: Failed to acquire JMS Session com.sybase.ua.service.AgentServiceException: Failed to start MessageSender. com.sybase.alert.message.api.ConnectionException: Failed to acquire JMS Session
and the ASE_Suite.log says
DEBUG>>> 03-27-16 01:25:00 : SybaseConfigServerSummary(): $CHOSEN_FEATURE_LIST$=fase_srv,fopen_client,fdblib,fjconnect160,fdbisql,fqptune,fsysam_util,fase_cagent,fodbcl,fconn_python,fconn_perl,fconn_php,fscc_server,fasecmap
DEBUG>>> 03-27-16 01:25:00 : SybaseConfigServerSummary.isFeatureInstalled(): featureID =fasecmap
DEBUG>>> 03-27-16 01:25:08 : CheckWebServerStatus.readIAVariables(): CHECK_WEB_SERVER_URL=http://:4282/cockpit
DEBUG>>> 03-27-16 01:25:08 : CheckWebServerStatus.readIAVariables(): CHECK_WEB_SERVER_TIMEOUT=420
DEBUG>>> 03-27-16 01:25:08 : CheckWebServerStatus.readIAVariables(): CHECK_WEB_SERVER_STATUS_VAR=CHECK_PORT_STATUS_PORT_STATUS
DEBUG>>> 03-27-16 01:25:08 : CheckWebServerStatus.readIAVariables(): Set $CHECK_PORT_STATUS_PORT_STATUS$=false
DEBUG>>> 03-27-16 01:25:08 : CheckWebServerStatus.doCheck(): Checking http://:4282/cockpit
DEBUG>>> 03-27-16 01:32:08 : CheckWebServerStatus.doCheck(): check timeout.
DEBUG>>> 03-27-16 01:34:46 : LastScreen.init(): install status is SUCCESS
DEBUG>>> 03-27-16 01:34:46 : LastScreen.init(): false
ERROR>>> 03-27-16 01:34:47 : The product configuration failed.
there is something wrong for which it is not able to capture the hostname in
DEBUG>>> 03-27-16 01:25:08 : CheckWebServerStatus.doCheck(): Checking http://:4282/cockpit
Please help
My etc/hosts file entries
root@SanjeevUbantu:/opt/sybase/log# cat /etc/hosts
127.0.0.1 localhost
127.0.1.1 SanjeevUbantu
# The following lines are desirable for IPv6 capable hosts
::1 ip6-localhost ip6-loopback
fe00::0 ip6-localnet
ff00::0 ip6-mcastprefix
ff02::1 ip6-allnodes
ff02::2 ip6-allrouters